REVOLUTIONIZING HEALTHCARE: THE ROLE OF ARTIFICIAL INTELLIGENCE AND ITS ROLE IN FACILITATING THE SERVICE PROVIDED TO THE PATIENT.
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Abstract
The adoption of artificial intelligence (AI) in the healthcare sector is increasing, and AI-based technologies are expected to impact not only patient care but also how healthcare professional's work. However, the actual impact of different AI applications on the jobs of healthcare professionals has not yet been studied. As in business and e-commerce, artificial intelligence and machine learning have many uses in the healthcare sector. With this technology, the possibilities are almost endless. Through its cutting-edge applications, machine learning is helping to improve the healthcare sector and in primary/tertiary patient care and public healthcare systems, these systems are improving the quality of automation and intelligent decision-making. Our findings demonstrate that applications of AI in 1) diagnosis and treatment, 2) patient engagement and empowerment, and 3) managerial activities have an impact on various components of healthcare professionals' job design, including functional autonomy and control; Diversity and use of skills; functional reflexes; Social and relational aspects. and work requirements. Implications for future research and practice are discussed.
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