THE LATEST WAYS TO IMPROVE THE PATIENT EXPERIENCE: INSPIRED BY THE IDEAS OF HEALTH PROFESSIONALS
Main Article Content
Keywords
Patient satisfaction, Hospital setting, Patient-centered care, Communication, Waiting times, Staff training
Abstract
Patient satisfaction plays a crucial role in assessing the quality of healthcare services provided by hospitals. This review article aims to explore various strategies that hospitals can implement to enhance patient satisfaction levels. The article discusses the importance of patient-centered care, effective communication between healthcare staff and patients, reducing waiting times, improving the physical environment of hospitals, enhancing staff training and development, and utilizing technology to streamline processes and improve patient experience. By analyzing existing literature and case studies, this review highlights the impact of these strategies on patient satisfaction and overall healthcare outcomes. Furthermore, the article emphasizes the need for hospitals to continuously evaluate and adapt their strategies to meet the evolving needs and expectations of patients in order to ensure high levels of satisfaction and quality care.
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Moayad Hamd Shukr
Medical Laboratory, Al-Muzhailif General Hospital
Mohammed Alhassan Hassan Alsubaihi
Pharmacy Technician, ALBIRK GENERAL HOSPITAL
Fatimah Ali Mohammad Alshaery
Nursing Technician, Albirk General Hospital
Fahad Hamad Hussain Al Zubayd
Aboalsoud Health Center, Emergency Medical Services, Najran
Ismail Abdu M Alkhayri
Al-Muzhailif General Hospital, Nursing technician
Mohsen Jamaan Saeed Alzahrani
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Talal Shareef Nashi Alyzidi
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Nour Mohammad Almokri
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Yahya Saeed Alqahtani
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Waleed Abdulmatlub Farraj Alharbi
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Abdullah Salah Alqurashi
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Mohammed Jarallah Ali Alzahrani
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